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1. Refund policy is applicable only within 15 days from the date of delivery.
2. If the client is returning after 15 days with quality issue then 30% will be charged for proofreading and 50% for rework (The 30% & 50% is calculated as per the file length & the original cost of the file).
3. Refund policy is applicable only for category A(Excellent) and B(Good) audio.
4. We do additional round of proofreading if there is any quality issue before raising request for refund.
5. The request will be raised only if the proofread copy is not meeting the quality expectation. We require a revised copy from the client.
6. Refund policy is not applicable for Difficult audio's and Rush orders.
7. We cannot guarantee 98% accuracy for rush orders and difficult quality file. Also re-work is not applicable.
8. If the single person meets many discount, only highest percentage discounts can consider.
9. For special offers, minimum order cost is not applicable.
I salute the wonderful translation services that you are offering and I am one of those million people out there that appreciates your good deeds and reliable service. Keep it up!
Results and no hassle! Your voice over services has greatly made a difference with my video presentations. It seems more people are engaged and they are not bored. Thank you for providing me the best voice talents for my videos. Let’s work again for another project. Kudos to you guys!
I have been getting the captioning services of Assist NY for many years now. They continually impressed us with all the projects they made for us. From the staff to customer support, all of them are really dedicated in making the clients happy. Their captioners are certified experts in their field.
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